March 2016
In order to provide you with the highest standard of dental care, this practice is required to collect personal information from you. This information covers basic personal details such as your name, address and telephone number, as well as more personal information such as your medical history. Without this general health picture, the treating Sedationist and dentist is unable to plan your care properly.
Perth Dental Sedation values the need to safeguard this information and, in accordance with the principles laid down in privacy legislation and the guidelines by the Australian Dental Association,Perth Dental Sedation would like to assure you that:
If you have any questions regarding the information we collect from you and hold in your dental records, please do not hesitate to ask us. Perth Dental Sedation is acting in your interests at all times.
What information we collect
The kind of personal information we collect can include: name, contact details, location, gender, and age. We also collect more personal information such as medical history and general health information.
How we collect information
We collect information directly from you, including when you:
Why we collect and how we use information
We collect and use your information to:
Disclosure
We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so. Third parties we may disclose personal information to include:
Data security
We take active steps to protect the personal information we hold against loss, unauthorised access or use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required, we destroy, delete or de-identify it in a secure manner.
Your privacy choices
You can access the personal information that we hold about you and you can ask us to correct the personal information we hold about you.
Queries, Complaints, Access and Correction
You may request to access your information from Perth Dental Sedation by contacting us at [email protected]
In order to provide you with the highest standard of dental care, this practice is required to collect personal information from you. This information covers basic personal details such as your name, address and telephone number, as well as more personal information such as your medical history. Without this general health picture, the treating Sedationist and dentist is unable to plan your care properly.
Perth Dental Sedation values the need to safeguard this information and, in accordance with the principles laid down in privacy legislation and the guidelines by the Australian Dental Association,Perth Dental Sedation would like to assure you that:
- This information will only be used by the treating dentist or Sedationist in order to deliver your care to the highest standards.
- It will not be disclosed to those not associated with your treatment, without your express consent.
- You may seek access to the information held about you by signing a release form.
- Perth Dental Sedation will take reasonable steps to ensure at all times that the details we keep about you are accurate, complete and up-to-date.
- Perth Dental Sedation will take reasonable steps to protect this information from misuse or loss, and from unauthorised access, modification or disclosure.
- Our staff are trained to respect these principles at all times.
If you have any questions regarding the information we collect from you and hold in your dental records, please do not hesitate to ask us. Perth Dental Sedation is acting in your interests at all times.
What information we collect
The kind of personal information we collect can include: name, contact details, location, gender, and age. We also collect more personal information such as medical history and general health information.
How we collect information
We collect information directly from you, including when you:
- Provide us with personal information over the phone or through email;
- Fill out Contact and Medical History Forms at our practice;
- Discuss your medical history with the dentist or Sedationist; or
- Submit your personal details through our website.
Why we collect and how we use information
We collect and use your information to:
- Deliver, provide, administer, improve and personalise our products and services;
- Process payments;
- Better understand our customers’ requirements and preferences, to personalise and improve our service to you;
- Communicate with you, including appointment reminders, unfinished dental care letters and responding to queries and complaints;
- Provide more relevant marketing offers through direct marketing;
- Protect against fraud and theft; and
- Maintain and update our records.
Disclosure
We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so. Third parties we may disclose personal information to include:
- Our service providers when accessing out IT service providers and systems, and major delivery companies for parcel deliveries;
- Payment system operators and financial institutions; and
- Government agencies (Medicare and DVA).
Data security
We take active steps to protect the personal information we hold against loss, unauthorised access or use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required, we destroy, delete or de-identify it in a secure manner.
Your privacy choices
You can access the personal information that we hold about you and you can ask us to correct the personal information we hold about you.
Queries, Complaints, Access and Correction
You may request to access your information from Perth Dental Sedation by contacting us at [email protected]